If you receive an urgent or highly important email that you plan to respond to right away, an immediate acknowledgement is unnecessary. In addition, not all email applications support read receipts, and even when they do, the recipients can disable the functionality.ģ. Such a reply can be set up by selecting an email from that person and then from Outlook's Home tab, selecting Rules, Create Rule, Advanced Options, reply using a specific template, as shown in the image below, and then following the instructions to create the automated reply whenever you receive email from that person.Ī drawback to using the Request a Read Receipt function is that the recipient has to respond to the pop- up question confirming it's OK to send the sender a read receipt notification, which may annoy the recipient. Perhaps a better approach might be to acknowledge all email messages received from the person who sends you those reports. Perhaps you could mitigate the worries discussed above simply by setting up an automated reply to acknowledge all email received (which may not be the best idea because it lets spammers know that your email address is valid). Following are a few additional comments.ġ. So, yes, I do think it is polite and appropriate to acknowledge receipt of valid emails as soon as possible. A simple reply stating "got it," "received it," or "thank you" might relieve my worries. Without acknowledgement, I grow concerned that perhaps the email did not go through, and if so, it may appear that I'm not doing my job timely or properly. I'm certainly not an email etiquette expert, but I like this question because I do find it a little frustrating when I send someone important information and the recipient doesn't respond to let me know he or she has received it. What's considered appropriate when it comes to acknowledging receipt of an email? Should recipients always reply to let senders know you received their email?Ī. I've recently learned that a colleague who sends me regular reports is upset with me because I never acknowledged receiving them.
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